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Privacy Policy

CHARMLAND TRAVELS, LDA recognizes its responsibility to comply with the changes introduced in the protection of personal data, particularly with the enforcement of the General Data Protection Regulation (GDPR) on May 25, 2018 (Regulation (EU) 2016/679, adopted on April 26, 2016).

We are committed to ensuring the protection of all personal data provided to us and have implemented various technical and organizational security measures to safeguard this data against any form of unlawful processing. Additionally, we continuously strive to improve our procedures and techniques for data protection and welcome any suggestions from users of our website.

This Privacy Policy applies exclusively to the processing of personal data collected through CHARMLAND TRAVELS, LDA’s website, as well as commercial and promotional activities.

Purpose of Data Processing

Personal data is collected solely for the following purposes:
  • Responding to contact requests
  • Managing business operations
  • Improving or personalizing our services
  • Sending newsletters and promotional materials (users can unsubscribe at any time via the link in the email).

Personal Data Collected

The personal data collected is limited to name, contact details, and email address and is obtained through:
  1. Contact and booking forms on our website
  2. In-person data collection

Consent

Before sending any promotional messages or newsletters, we will request explicit consent from the data subject via email.
  1. Only users who respond positively will receive messages.
  2. If the response is negative, all personal data will be deleted.

Data Retention Period

Personal data will be retained as long as the data subject consents to its use for the purposes outlined in Section 1.

Data Sharing

Collected personal data may be shared for storage and backup purposes on servers located in Portugal, managed by CHARMLAND TRAVELS, LDA.

Data Subject Rights

To access, correct, update, delete, or modify consent for communications, users can contact CHARMLAND TRAVELS, LDA at booking@liggotransfers.com/strong>. Requests will be processed as quickly as possible

This email can also be used for any questions or suggestions regarding this Privacy Policy.

Links to Partner Websites

The CHARMLAND TRAVELS, LDA website may contain links to third-party/partner websites. These external sites are not controlled by CHARMLAND TRAVELS, LDA, and we are not responsible for their content.

We recommend that users review the privacy policies of any external websites they visit.

Cookies

While browsing the CHARMLAND TRAVELS, LDA website, cookies may be used. However, these do not collect personally identifiable information.

Cookies are used to gather general information about how users access and navigate the website. This data is used for:

  • Tracking visits and statistical analysis
  • Ensuring proper website functionality
  • Improving user experience
By using cookies, we continuously optimize website navigation to provide a higher quality experience with each visit.

Changes to the Privacy Policy

This Privacy Policy may be updated or revised at any time without prior notice, in accordance with legal or regulatory requirements.

Any significant changes will be communicated on the CHARMLAND TRAVELS, LDA website. We encourage users to review the Privacy Policy periodically.

Data Collection Forms

Contact Form

By completing this form, users give their consent for the collection and processing of their personal data (name, phone number and email address) for the purpose of responding to inquiries.

This consent complies with Articles 7 and following of the EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679, ensuring that the data subject freely, specifically, and explicitly agrees to data processing.

Users declare that the provided data is accurate and truthful and take full responsibility for its content.

Newsletter Subscription Form

By completing this form, users give their consent for the collection and processing of their email address to receive newsletters from CHARMLAND TRAVELS, LDA.

This consent complies with Articles 7 and following of the GDPR and serves as an explicit declaration that the user agrees to data processing in accordance with legal requirements.

Users can request to unsubscribe or be forgotten as described in Section 1.

Tour or Event Booking Form

By completing this form, users give their consent for the collection and processing of their personal data for the purpose of booking tours or events.

This consent complies with Articles 7 and following of the GDPR and ensures that the data subject freely and explicitly agrees to data processing in accordance with legal guidelines.

Users declare that the provided data is accurate and truthful and take full responsibility for its content.

The personal data collected will be processed by CHARMLAND TRAVELS, LDA, which is responsible for storage, retention, and processing to manage tour and event bookings.